Post-Delivery Support: Console Setup & Troubleshooting

Welcome to Craving For Gaming! Just received your rented console? Let’s get you up and running in no time. Follow this step-by-step guide for setup, login, and gameplay.

1. Getting Started: Unboxing & Setup

Inside the Bag:

● Console (PS4 or PS5)

● Power Cord

● HDMI

● USB for PS4 & TYPE-C for PS5

➡️Step-by-Step Setup Instructions:-

For PS4 & PS5:

1. Connect the power cable to the console and plug it into a socket.

2. Plug in the HDMI cable from the console to your TV/Monitor.

3. Set your TV/Monitor to the correct HDMI input/source.

4. Connect the controller via USB charging cable or TYPE-C to sync it.

5. Press the Power Button on the console OR the PS button on the controller to turn it on.

📺 Still confused? Watch this helpful YouTube tutorial:

How to SETUP PS4 Slim in 2025 ⚡ | Complete Console Setup Guide

How to set up a PS5 in 45 seconds – YouTube

2. Logging in to PlayStation Network (PSN):-

 

  • -On PS4

  • Step 1: Select “New User”

  • Step 2: Go to “create a user” & accept the “terms & conditions.

  • Step 3: Then sign in with the given credentials.

  • How to Add PS4 User Accounts

  • -On PS5

  • Step 1: Press the PS Button on the controller Step 2: Go to the bottom control row and select the User Icon (far right) Step 3: Go to Switch User & add New User

  • Step 4: Go to get started & add accept “terms & conditions”

  • Step 5: Choose sign-in manually, and you are good to go!

  • How to Add a User on PlayStation 5 (Step-by-Step Guide) – YouTube

  • Some plans come with multiple users — switch users to access more games.

How to Download Games after Logging into PSN

  1. Step 1: Go to the Games Library.
  2. Step 2 : Go to the purchased section.
  3. Step 3: Download the required game and you are good to go.

How to Switch Users

  1. -On PS5

  2. Step 1: Press the PS Button on the controller

  3. Step 2: Go to the bottom control row and select the User Icon (far right)

  4. Step 3: Choose Switch User

  5. Step 4: Select the desired profile from the list

  6. Step 5: System will load the selected profile

  7. PS5: How to Switch Profiles / Users

  8. -On PS4

  9. Step 1: Press the PS Button once to go to the main home screen.

  10. Step 2: Scroll up to the Function area and go to the Power icon (on the far right).

  11. Step 3: Then go to the right and choose Switch Users.

  12. How To Switch User On PS4 – Full Guide

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Powering Off Properly

  1. DO NOT unplug the console directly.

  2. Wrong Way:

  3. ● Unplugging power while the system is on = Risk of data loss or system damage.

  4. -Proper Shut Down

  5. 1. Press and hold the PS button.

  6. 2. Go to Power > Turn Off PS4/PS5.

  7. 3. Wait until the lights on the console completely turn off.

  8. How To Turn Off PS5

  9. -Common Issues & Fixes

  10. No Display on TV

  11. ● Ensure the HDMI cable is tightly connected.

  12. ● Try a different HDMI port on your TV.

  13. ● Confirm the TV is on the correct HDMI source/input.

  14. -Controller Not Syncing

  15. ● Use the USB cable to connect and press the PS button.

  16. -PSN Login Error

  17. ● Double-check the entered credentials.

  18. ● Make sure the system is connected to Wi-Fi.

  19. -Game Not Launching / Shows Locked:-

  20. ● Switch to the correct user who owns the game license.

  21. ● Make sure the internet is connected to verify the license.

  22. How to access PS+ subscription:-

  23. ● If your ID has PS+, you’ll see it on the home screen > PlayStation Plus icon.

  24. ● Don’t log out or tamper with subscription settings.