Legal Policy
This Policy governs the steps Craving For Gaming (“we”, “us”, “our”) may take when a customer (“you”, “your”) fails to honour rental obligations, returns equipment late, causes damage or loss, or otherwise breaches the rental agreement. This is in addition to our standard Terms & Conditions.
1. Definitions
Rental Equipment: any console, VR headset or accessory rented through our website.
Default Event: any of the following:
Equipment not returned by the agreed return date + 7 days (or as specified in Terms).
Equipment lost or stolen while in your possession.
Equipment damaged beyond repair or tampered.
Failure to pay rental fees, penalties or damage/replacement charges by due date.
Unauthorized transfer, sub-rental or commercial use of equipment.
Recovery Costs: the rental fees for the remaining period (if applicable), replacement cost of equipment, damage repair costs, administrative/collection costs, legal fees.
2. Notice & Cure Period
At the occurrence of a Default Event, we will send you a written notice (via email / SMS / WhatsApp) specifying:
The default nature (e.g., “equipment not returned”).
Any amounts due (rental period, replacement cost, penalties).
A cure period of 5 business days (or as specified) to:
Return the equipment, or
Pay the due amount, or
Propose a plan acceptable to us for recovery.
If you fail to cure the default within the period, then we will escalate to legal action.
3. Legal Action & Charge-back
If you do not cure within the given period, we reserve the right to:
Treat the equipment as lost and charge you the full replacement cost.
Seek recovery of all outstanding amounts (rental, penalties, repair/replacement, administrative).
Initiate legal proceedings in the competent court, including filing for recovery of amounts, interest and costs.
Report the matter to credit reporting agencies (if applicable) or third-party collection agencies.
Exercise our rights under law (including civil and, if warranted, criminal liability for theft, mis-use or fraud).
4. Interest, Legal & Collection Fees
Any amount you owe under this policy will accrue interest at the rate specified in the rental agreement (or if none specified, at a rate permitted under applicable laws) from the date of default until full payment. You shall also be liable for:
Legal fees, court costs, and collection agency fees we incur.
Administrative charges (e.g., inspection fees, transport for retrieval).
Late-return penalties as specified in our Terms.
5. Liens & Possession Rights
You hereby grant us the right to place a lien on any of your accounts or assets in our possession (including rental deposits, security/advance amounts). We may also:
Retake possession of the equipment without further notice, on your premises or address provided.
Suspend any future rentals until all amounts outstanding are paid.
Deny you access to any offers or programs for defaulters.
6. Waiver & Mitigation
We do not waive our rights by delaying enforcement. Any partial payment or communication by you does not imply waiver of our rights to full recovery. We will make reasonable efforts to mitigate our loss, but you remain liable for full recovery costs irrespective of our mitigation.
7. Governing Law & Jurisdiction
This policy shall be governed by the laws of India, and by the laws of the state in which the equipment was delivered or rental agreement was executed. Any legal action shall be subject to the exclusive jurisdiction of the courts of [Your City/State].
8. Amendment
We reserve the right to amend this Legal Action & Recovery Policy at any time. The updated policy will be published on our website, and your continued use of our service constitutes acceptance of the amended policy.
9. Contact for Enquiries nt
For questions regarding this policy or your rental obligations: contact@cravingforgaming.in
📞 +91 93540 81349