Post-Delivery Support: Console Setup & Troubleshooting
Welcome to Craving For Gaming! Just received your rented console? Let’s get you up and running in no time. Follow this step-by-step guide for setup, login, and gameplay.
1. Getting Started: Unboxing & Setup
Inside the Bag:
● Console (PS4 or PS5)
● Power Cord
● HDMI
● USB for PS4 & TYPE-C for PS5
➡️Step-by-Step Setup Instructions:-
For PS4 & PS5:
1. Connect the power cable to the console and plug it into a socket.
2. Plug in the HDMI cable from the console to your TV/Monitor.
3. Set your TV/Monitor to the correct HDMI input/source.
4. Connect the controller via USB charging cable or TYPE-C to sync it.
5. Press the Power Button on the console OR the PS button on the controller to turn it on.
📺 Still confused? Watch this helpful YouTube tutorial:
How to SETUP PS4 Slim in 2025 ⚡ | Complete Console Setup Guide
How to set up a PS5 in 45 seconds – YouTube
2. Logging in to PlayStation Network (PSN):-
- -On PS4
- Step 1: Select “New User”
- Step 2: Go to “create a user” & accept the “terms & conditions.
- Step 3: Then sign in with the given credentials.
- How to Add PS4 User Accounts
- -On PS5
- Step 1: Press the PS Button on the controller Step 2: Go to the bottom control row and select the User Icon (far right) Step 3: Go to Switch User & add New User
- Step 4: Go to get started & add accept “terms & conditions”
- Step 5: Choose sign-in manually, and you are good to go!
- How to Add a User on PlayStation 5 (Step-by-Step Guide) – YouTube
- Some plans come with multiple users — switch users to access more games.
How to Download Games after Logging into PSN
- Step 1: Go to the Games Library.
- Step 2 : Go to the purchased section.
- Step 3: Download the required game and you are good to go.
How to Switch Users
- -On PS5
- Step 1: Press the PS Button on the controller
- Step 2: Go to the bottom control row and select the User Icon (far right)
- Step 3: Choose Switch User
- Step 4: Select the desired profile from the list
- Step 5: System will load the selected profile
- PS5: How to Switch Profiles / Users
- -On PS4
- Step 1: Press the PS Button once to go to the main home screen.
- Step 2: Scroll up to the Function area and go to the Power icon (on the far right).
- Step 3: Then go to the right and choose Switch Users.
- How To Switch User On PS4 – Full Guide
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Powering Off Properly
- DO NOT unplug the console directly.
- Wrong Way:
- ● Unplugging power while the system is on = Risk of data loss or system damage.
- -Proper Shut Down
- 1. Press and hold the PS button.
- 2. Go to Power > Turn Off PS4/PS5.
- 3. Wait until the lights on the console completely turn off.
- How To Turn Off PS5
- -Common Issues & Fixes
- No Display on TV
- ● Ensure the HDMI cable is tightly connected.
- ● Try a different HDMI port on your TV.
- ● Confirm the TV is on the correct HDMI source/input.
- -Controller Not Syncing
- ● Use the USB cable to connect and press the PS button.
- -PSN Login Error
- ● Double-check the entered credentials.
- ● Make sure the system is connected to Wi-Fi.
- -Game Not Launching / Shows Locked:-
- ● Switch to the correct user who owns the game license.
- ● Make sure the internet is connected to verify the license.
- How to access PS+ subscription:-
- ● If your ID has PS+, you’ll see it on the home screen > PlayStation Plus icon.
- ● Don’t log out or tamper with subscription settings.